Business Process Manager (m/f/x)

Business Process Manager (m/f/x) Effective immediately, Full-Time (All-In), in Schladming, Graz or Vienna Blue Tomato is the leading omnichannel retailer for those who want to live out their passions. We create opportunities for growth and offer unique moments and new experiences. We live and breathe everything related to snowboarding, freeskiing, surfing, skateboarding, and street style, and we are deeply rooted in these communities. In addition to our online shop, we have over 85 stores across nine countries with more than 850 employees. Your Tasks • Shape and evolve a lean, future-oriented BPM framework by introducing clear governance, practical standards and effective methodologies, while establishing KPI-driven process steering and process management systems (e.g Adonis, ARIS or Visio) • Bring transparency into end-to-end processes by analyzing and documenting current ways of working, identifying improvement potential and turning ideas into tangible, measurable enhancements • Act as a strategic partner to our Senior Leadership Team across Austria and Germany by providing guidance, challenging existing setups and driving initiatives that strengthen collaboration and operational excellence • Drive the adoption of a process-oriented mindset across the organization by enabling teams through training formats, supporting change and targeted knowledge transfer • Drive the harmonization of business processes across Austria and Germany by coordinating cross-country efforts and ensuring consistency, scalability and alignment with company-wide standards and objectives • Prioritize and steer improvement initiatives by tracking implementation against defined goals and KPIs, while ensuring effective implementation in close collaboration with business units regular alignment and occasional on-site presence within Austria Your Profile • Completed degree in Business Administration, Economics, Finance, or a comparable qualification; specialization in Controlling, Finance or Data Analytics is an advantage • Minimum 6 years of relevant professional experience in process management, organizational development or transformation projects. • Proven track record in establishing and developing process ownership, governance structures and KPI-based steering models • Experience facilitating cross-functional initiatives and working with senior stakeholders at eye level • Solid understanding of process and improvement methodologies (e.g. BPM, Lean), combined with hands-on experience in process analysis, mapping and redesign as well as working with common process management tools • Structured, pragmatic and execution-driven working style, paired with strong analytical skills and a high level of ownership • Excellent communication and interpersonal skills with a solution-oriented mindset; fluent in German and English (business level) • Flexibility to travel (10%-20%, depending on based location) What we offer The minimum salary according to the applicable collective agreement is EUR 3.698,56 gross per month for a 40-hour work week, based on full fulfillment of the job profile. The actual compensation will, of course, be based on your individual qualifications and relevant professional experience. JOIN OUR TRIBE. WRITE YOUR OWN STORY.